MADE IN THE USA!

#EBJEWELRYSTUDIO

ENJOY FREE SHIPPING ON ALL U.S. ORDERS

 

Privacy Policy

Information we collect 

 

We collect personally identifiable information when you place an order, register for a shopping account, through communications or through our website eb jewelry studio. We ask for your name, mailing address, email address, phone number, credit card and company information such as company name and company URL address so that we can best help you with your experience.

 

How we use your information

 

We use the information we collect from you:
  • To personalize your experience and to allow us to deliver the products in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To process your transactions.
  • To send periodic emails regarding your order or other products and services.
 
Security

 

Protecting your personal information & privacy is important to us! Our website uses Secure Socket Layer (SSL) technology. SSL encrypts your credit card number to our third party processor; Braintree. We do not store any credit card information on our servers.

 

To be sure your connection is secure, look at the bottom status bar of your browser window or within the address bar. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well.

 

Cookies 

 

Our website uses "cookie" technology. We use cookies to help us remember and process the items in your shopping cart, to distinguish you from other visitors, track your IP address, usage on our website and to identify the name of the website from which you linked to ebjewelrystudio.com. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 
A cookie is a small file that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. 

We use cookies to:
  • Help remember and process the items in your shopping cart.
  • Understand and save your preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
 
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's "HELP" menu to learn the correct way to modify your cookies.
 
If you disable cookies, it will turn off the features that make your site experience more efficient. Our services may not function properly.

 

However, you can still place orders over the telephone or by contacting customer service at sales@ebjewelrystudio.com.
 
Third Party 

We may rely on other companies and individuals to perform functions on our behalf. Examples include: data analysis firms, customer support specialists, web hosting companies and fulfillment companies (e.g. companies that fill product orders or coordinate mailings). We may share personally identifiable information with such third parties as appropriate for them to perform their functions, but they may not use such information for any other purpose. We do not share personally identifiable information with other direct marketers. 

 
Children Online Privacy Protection Act

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

 
Contact us
 
To update your information sharing preferences, you may contact us by one of the following methods:
 
Telephone: 1-800-388-7907
 
Or, send a written request to:
P.O. Box 1316
Waxhaw, North Carolina 28173


Policy Changes

We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If we decide to change our Privacy Policy, we will post the revised policy here. We encourage you to periodically consult this Privacy Policy for any revisions or updates.